asce67 Privacy Policy
asce67 treats the protection of your personal information as its highest priority. This policy explains in detail how we collect, use, and keep your data secure.
Introduction and Importance
asce67 is a trusted online gaming and betting platform in Bangladesh. We believe that every user's privacy is a fundamental right. This privacy policy describes in detail how asce67 collects your personal information, the purposes for which it is used, and how it is kept secure.
By creating an account on our platform or by using our services, you agree to this privacy policy. If you do not agree with this policy, please refrain from using our services. We will update this page to reflect any changes and, where applicable, notify you by email.
This policy applies to all services, websites, and mobile applications of asce67. In this document, "we", "our", or "platform" refers to asce67; and "you" or "user" refers to any person who uses our services.
Section 1: Data Collection
1 What types of information we collect
For the purpose of account registration and service delivery on asce67, we collect the following types of information:
- Identity Information: Full name, date of birth, national identity card number (where applicable).
- Contact Information: Email address, mobile number.
- Financial Information: bKash, Nagad, Rocket, or bank account details (for transactions only; card numbers are not stored).
- Technical Information: IP address, browser type, device information, login time and date.
- Usage Information: Which games you played on the platform, time spent, and betting history.
- Communication Records: Details of conversations with our support team via live chat or email.
2 How information is collected
We collect your information in the following ways:
- Information you provide directly at the time of account registration.
- Through payment processing during deposits and withdrawals.
- Through cookies and similar technologies while you browse our website.
- Through communication with our customer service team.
- Through third-party verification services (for identity confirmation).
Section 2: Use of Information
3 Purposes for which information is used
asce67 uses your personal information only for lawful and specific purposes. We use your information for the following reasons:
- To create, manage, and verify accounts.
- To process deposits, withdrawals, and other financial transactions.
- To provide bonuses, rewards, and cashback you are entitled to (such as Bronze to Platinum VIP cashback).
- To ensure platform security and prevent fraud.
- To enforce responsible gaming policies.
- To fulfill legal obligations.
- To improve our service quality and resolve technical issues.
- To provide customer support (24/7 live chat and email).
- To send important service updates and notifications.
4 Marketing and Communications
If you have given us consent to receive promotional emails or messages, we may inform you about new offers, bonuses, and service updates. You may withdraw this consent at any time by contacting us. We will never send marketing communications without your permission.
Section 3: Data Protection
5 Data retention period
asce67 retains your personal information only for as long as necessary or legally required. Generally:
- Account information: at least 5 years after account closure.
- Transaction records: as required by applicable legal requirements.
- Communication records: up to 2 years after issue resolution.
- Technical logs: generally 90 days.
After the set period, we securely delete your information or anonymize it so that you can no longer be identified.
6 Data protection methods
asce67 follows industry-standard technical and administrative measures to keep your information secure:
- SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
- Server Security: Data is stored on secure servers and firewalls are used to prevent unauthorized access.
- Access Control: Only authorized personnel can access your information.
- Password Protection: Passwords are stored in hashed form; no one can see your password directly.
- Regular Audits: Our security systems are regularly reviewed and updated.
However, no organization can guarantee 100% security on the internet. It is therefore very important that you keep your account password confidential and notify us immediately if you notice any suspicious activity.
Section 4: Information with Third Parties
7 When information is shared
asce67 never sells your personal information or transfers it to any advertiser. However, we may share information in the following limited circumstances:
- Payment Processors: With bKash, Nagad, Rocket, and banks — only the information necessary to complete transactions.
- Identity Verification Services: To complete the KYC (Know Your Customer) process.
- Technology Service Providers: Those who assist in operating our platform (they are bound by strict confidentiality agreements).
- Legal Authorities: To the relevant authorities in the case of a court order or legal obligation.
- Fraud Prevention: With crime investigation agencies to protect you or others.
Please note that all our third-party partners are contractually bound to maintain standards consistent with this privacy policy.
Section 5: Cookies Policy
8 What cookies are and why they are used
Cookies are small text files stored on your device that help improve the website browsing experience. asce67 uses the following types of cookies:
- Essential Cookies: Essential for the platform to function properly. The service cannot be used without these.
- Performance Cookies: To understand how our website is being used and to improve services.
- Functionality Cookies: To remember your preferences and settings.
- Session Cookies: To maintain your logged-in state — automatically deleted when the browser is closed.
You can control or disable cookies through your browser settings. However, this may limit some functionality of the platform.
Section 6: Your Rights
9 Your data rights
As a user of asce67, you have the following rights:
- Right to Access Information: The right to know what information we hold about you and to receive a copy of that information.
- Right to Correct Information: The right to request correction of any information that is inaccurate or outdated.
- Right to Delete Information: The right to request deletion of your information in certain circumstances (though this may not apply where there are legal obligations).
- Right to Restrict Processing: The right to request that the use of your information be restricted in certain circumstances.
- Right to Data Portability: The right to receive your data in a structured, commonly used format.
- Right to Object: The right to object to the use of your information for marketing purposes.
To exercise these rights, contact us at [email protected] or through 24/7 live chat. We will respond to your request within 30 days.
10 Protection of minors' information
asce67 is a 21+ platform. We only collect information from those aged 21 or above. If we learn that information from a minor has been collected, we will immediately delete that information and close the associated account.
Section 7: Policy Changes and Contact
11 Privacy policy updates
asce67 may update this privacy policy from time to time. In the event of changes, we will:
- Publish the updated policy on this page and change the "Last Updated" date at the top of the page.
- Send a notification to your registered email for significant changes.
- Your continued use of our services after the changes will be considered as your agreement to the new policy.
We therefore recommend that you visit this page regularly.
12 Dispute resolution
If you have any complaint regarding the privacy of your personal information, please contact us directly first. We will consider your complaint seriously and attempt to resolve it within a reasonable time. Our team is always committed to resolving your concerns.
Contact Us
Related Documents
Please also read our other important documents related to the privacy policy: